Privacy policy

PRIVACY POLICY
Last Updated: November 9, 2026

This Privacy Policy explains how the lizelvani online store collects, uses, shares, retains, and protects personal information when customers visit https://lizelvani.shop, place an order, or contact customer support.

1. INFORMATION WE COLLECT

Depending on how you interact with our store, we may collect:

- Names, email addresses, and telephone numbers.
- Billing and delivery addresses.
- Purchase history, order details, and transaction records.
- Customer account information where account functionality is available.
- Customer inquiries, complaints, and return requests.
- IP addresses, browser details, device characteristics, and website usage information.

Complete payment card credentials are processed by authorized payment service providers. We receive transaction information necessary to administer orders and refunds.

2. HOW WE USE INFORMATION

We may process personal information to:

- Accept payments and fulfill orders.
- Prepare merchandise and arrange delivery.
- Send order confirmations and shipping updates.
- Handle cancellations, exchanges, returns, and refunds.
- Respond to customer questions and complaints.
- Detect fraud and maintain website security.
- Improve website functionality and customer experiences.
- Send promotional messages where legally permitted.
- Meet applicable tax, accounting, and other legal obligations.

3. LEGAL BASES FOR PROCESSING

Where applicable privacy laws require a lawful basis, processing may rely on performance of a contract, compliance with legal obligations, legitimate interests, or consent.

4. COOKIES AND SIMILAR TECHNOLOGIES

Essential cookies may support shopping carts, secure checkout, website operation, and customer preferences.

Optional analytics, personalization, and advertising technologies may be used if configured on our website.

Where required by law, consent will be obtained before non-essential cookies or similar tracking technologies are activated.

Customers may manage available privacy preferences through website controls or browser settings.

5. SHARING PERSONAL INFORMATION

We may share necessary information with Shopify, authorized payment processors, fulfillment providers, delivery carriers, customer support vendors, fraud prevention services, and configured analytics or marketing partners.

Information may also be disclosed where required by applicable law.

6. SHOPIFY PLATFORM

Our online store uses Shopify's e-commerce infrastructure.

Shopify may process customer information to provide commerce services and for other purposes described in its applicable privacy notices.

Further information is available at https://www.shopify.com/legal/privacy.

7. INTERNATIONAL DATA TRANSFERS

Personal information may be processed in countries outside the country where a customer resides.

Where required by applicable laws, appropriate safeguards will apply to international transfers.

8. INFORMATION SECURITY

We use reasonable technical and organizational measures intended to safeguard personal information against unauthorized access, alteration, disclosure, and loss.

No internet-based system can guarantee absolute security.

9. DATA RETENTION

Personal information is retained for as long as reasonably necessary to fulfill orders, provide customer support, prevent fraud, resolve disputes, maintain legally required business records, and comply with applicable obligations.

10. YOUR PRIVACY RIGHTS

Depending on applicable law, customers may have rights to access, correct, delete, restrict, or transfer qualifying personal information.

Customers may also object to certain processing, withdraw consent, or opt out of specified advertising-related uses.

Reasonable identity verification may be required before completing certain privacy requests.

11. UNITED STATES PRIVACY RIGHTS

Residents of certain US states may have additional rights where relevant state privacy laws apply to the actual store operator.

12. UNITED KINGDOM PRIVACY RIGHTS

UK customers may have rights under the UK GDPR and related data protection legislation.

Eligible individuals may lodge complaints with the UK Information Commissioner's Office.

13. MARKETING PREFERENCES

Customers may unsubscribe from promotional communications using the instructions included in those messages or by contacting customer service.

Necessary transaction-related messages may continue.

14. CHILDREN'S PRIVACY

Our store is not directed toward children making independent purchases.

We do not knowingly collect children's personal information contrary to applicable law.

15. CHANGES TO THIS POLICY

We may update this Privacy Policy when our business practices, technology, service providers, or legal obligations change.

Revisions will be published on our website.

16. PRIVACY CONTACT

Store Name: lizelvani
Website: https://lizelvani.shop
Customer Service Email: angozilian.g@outlook.com

PUBLICATION CHECK: Add the actual data controller's verified legal name and authorized physical business address. Confirm that this policy accurately reflects the store's real cookies, marketing integrations, service providers, international data transfers, retention practices, and information-sharing arrangements before publication.